Help & FAQs

Orders are processed in 1–3 business days (Monday–Friday). After that:

— Netherlands: 3–5 business days
— United Kingdom: 4–6
— Ireland: 6–10
— United States: 5–8
— Canada: 8–10
— Australia: 4–7
— New Zealand: 6–10

For weddings, Eid, and other dated events, we recommend ordering at least three weeks ahead.

The Netherlands, United Kingdom, Ireland, United States, Canada, Australia, and New Zealand. More markets are coming as we expand — drop us your country at info@mysticmodesty.com and we'll let you know when we ship there.

No. The price you see at checkout is the price you pay — customs and duties are already included. Nothing extra waiting for you at delivery.

Yes. As soon as your parcel ships, a tracking link lands in your inbox. You can also check status anytime through our tracking portal.

This is rare, but we take it seriously. Please file a police report (our couriers and insurance partners require one), then email us at info@mysticmodesty.com with your order number and a copy of the report. We'll work to resolve it as quickly as possible.

Small, Medium, Large, and XL — across all four signature styles.

Use Find My Size on any product page. Tell it your age, height, and weight, and you'll get a personalized recommendation in seconds.

If you'd rather measure yourself, the Size Chart on the same page gives the exact bust, waist, hip, and length measurements for every size.

Both Saffira (pleated) and Mariya (smooth satin) include a tie-back waist for adjustable fit — so a few centimeters in either direction is rarely a problem.

Run Find My Size first — it's accurate. If you're still on the line between two sizes, size up. The tie-back waist gives roughly 10 cm of adjustment, and the modest silhouette is forgiving.

We don't offer custom alterations — we keep things to four standard sizes so the line stays consistent. If you need a small adjustment after delivery, a local tailor will handle it easily. The tie-back waist already takes care of most fit nuances.

Four signature styles, each in multiple colors:

— Saffira — hand-pleated satin, architectural movement
— Mariya — smooth, fluid satin with a clean line
— Yasmine — chiffon overlay on a satin base, soft and ethereal
— Camille — plush evening velvet, modest high collar

Browse the shop for current pricing and which colors are in stock.

Premium evening satin (Saffira and Mariya), lightweight chiffon over a satin base (Yasmine), and plush evening velvet (Camille). Every dress is fully lined.

Yes — every style. No slip needed underneath.

Both are evening satin maxis with long sleeves and a tie-back waist. The difference is texture:

— Saffira is hand-pleated through the skirt — there's movement, depth, and architectural folds in every photo.
— Mariya is smooth — the satin falls in one clean line, more polished and minimal.

Both pair beautifully with a hijab and heels. Pick based on the energy you want — Saffira reads romantic, Mariya reads quiet drama.

Yes — Camille was made for them. Light-weight evening velvet, modest high collar, long wide sleeves, floor-length cut. Engagements, Eid celebrations, galas, formal dinners. It holds structure through wear and looks expensive in person.

You have 14 days from delivery to start a return — and the parcel needs to ship back within those 14 days. Items should be unworn, unwashed, with original tags and packaging.

Through our online returns portal — order number plus zip code, pick a reason, follow the steps. International return shipping is at your cost (deducted from your refund as a handling fee). The exact amount shows before you confirm — no surprises.

We make it right. Send a photo within 48 hours of delivery to info@mysticmodesty.com — once approved, we cover return shipping and process a full refund with no fees.

Yes — subject to size availability. Start through the returns portal within 14 days of delivery and select "Exchange" as your reason.

Orders to the US are final sale — international return shipping costs are too high for us to absorb fairly. Damaged or wrong items are still covered (contact us within 48 hours of delivery).
Please use Find My Size and the Size Chart before ordering to the US.