FAQ'S

Ordering & Shipping

Yes! We offer free insured shipping on all orders. Every order is fully covered against loss or delivery issues, so you can shop with complete peace of mind.

After 1–3 business days of processing, estimated delivery times are:

  • Netherlands: 3–5 business days
  • United Kingdom: 4–6 business days
  • Ireland: 6–10 business days
  • United States: 5–8 business days
  • Canada: 8–10 business days
  • Australia: 4–7 business days
  • New Zealand: 6–10 business days

We recommend placing your order at least 3 weeks before your event to allow time for delivery and any alterations.

We currently ship to the Netherlands, United Kingdom, Ireland, United States, Canada, Australia, and New Zealand — all with free insured shipping. We're actively expanding to more destinations, so stay tuned!

No — we take care of all customs duties and import taxes on our end. No surprise fees, no customs paperwork, and no unexpected charges. You simply pay what you see at checkout.

Yes, once your order ships, you'll receive a tracking link via email. You can also monitor your order anytime through our tracking portal.

While rare, if your order is delayed or lost in transit, please contact us immediately. We'll work with our shipping partners and insurance to locate your order or arrange a resolution.

If your tracking shows delivered but the parcel isn't in your mailbox, safe place, or with a neighbour, please first file a police report for a missing or stolen parcel. Then contact our support team with your order number and a copy of the report. This is required by our courier insurance partners before we can assist — we understand it's frustrating and we'll do everything we can to help once that step is completed.

Sizing & Fit

Our modest evening dresses are available in four carefully designed sizes: Small, Medium, Large, and XL. Each gown is crafted to provide elegant, comfortable coverage while flattering a range of body types.

We make finding your perfect size easy! Simply use the 'Find My Size' button on any product page — it's a smart size recommender based on your age, weight, and height to help you feel confident about your fit. You can also refer to our detailed size chart with bust, waist, hip, and length measurements. Plus, our satin gowns feature an adjustable tie-back waist for extra flexibility.

Yes! Both our Pleated Satin and Luxe Satin gowns feature a tie-back waist detail, allowing you to adjust the fit for maximum comfort and elegance. This makes them ideal for various body shapes and ensures a flattering look for weddings, galas, and formal events.

Try our 'Find My Size' recommender on the product page for a personalised suggestion based on your measurements. Generally, we recommend sizing up for comfort, especially if you plan to wear layers underneath. Our tie-back waist on satin gowns provides extra flexibility, and the flowing silhouette is forgiving and elegant.

Currently, we offer four standard sizes (S/M/L/XL). We recommend having your gown professionally altered locally after delivery if needed, as our tie-back waist feature already provides significant adjustability for the perfect fit.

Products & Fabric

We specialise in four signature styles: the Pleated Satin Gown, Luxe Satin Gown, Chiffon Dream Dress, and Velvet Elegance Abaya Dress. Each gown is designed for elegant occasions while providing beautiful, modest coverage. Visit our shop for current pricing and availability.

Our dresses are crafted from premium fabrics: luxurious satin with a subtle sheen, flowing chiffon that drapes beautifully, and rich velvet for added texture. Each fabric is carefully selected to provide both comfort and elegance.

Yes, all our dresses are fully lined to ensure opacity, comfort, and a beautiful drape. They're designed to provide complete coverage and confidence, making them perfect for weddings and formal occasions.

The Pleated Satin Gown features intricate pleating details throughout the skirt for added texture and movement, while the Luxe Satin Gown offers a sleek, smooth silhouette. Both feature our signature tie-back waist and long sleeves for elegant styling.

Absolutely! The Velvet Elegance Abaya Dress combines traditional modesty with contemporary elegance, making it perfect for weddings, Eid celebrations, galas, and formal dinners. The rich velvet fabric and refined silhouette make it a sophisticated choice for any special occasion.

Returns & Exchanges

We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, with all original hangtags, labels, and packaging attached. The item must also be shipped back within that same 14-day window.

All returns are handled through our online returns portal — no need to email. Simply enter your order number and shipping zip code, select your return reason, and follow the instructions. For international orders (outside the Netherlands), return shipping costs are the customer's responsibility and will be deducted from your refund as a handling fee. You'll see the exact fee before confirming, so there are no surprises.

If your item arrived damaged or you received the wrong item, we'll make it right and cover all return shipping costs. Please upload a clear photo through our returns portal within 48 hours of delivery. Once approved, your full refund will be processed without any fees.

Yes! If your piece doesn't fit perfectly, we're happy to exchange it for a different size subject to availability. Start the process through our returns portal within 14 days of delivery.

Due to the high costs and complexities of international return shipping and customs, all orders shipped to the United States are considered final sale and are not eligible for returns or exchanges. However, if your item arrived damaged or you received the wrong item, please contact us within 48 hours of delivery with clear photos — we'll make it right with a replacement or refund at no cost to you. We encourage all US customers to carefully review our size chart and use our 'Find My Size' tool before ordering.

To keep things fair for all customers, the following items are not eligible for returns (unless damaged or incorrect): custom-made or personalised products, hygiene-sensitive items with a broken seal, items marked as final sale, and items returned without original hangtags attached.

Unfortunately, we cannot accept returns on worn items. We recommend trying on your gown immediately upon arrival to ensure the fit and quality meet your expectations before your special occasion.

If you need to cancel, please contact us as soon as possible. We can cancel and refund the order as long as it hasn't shipped yet. If it's already on its way, you'll need to wait for delivery and then follow our return process.

Styling & Care

We recommend dry cleaning to preserve the fabric quality and elegant drape. If hand washing, use cold water and a gentle detergent, then lay flat to dry. Avoid wringing or twisting to maintain the beautiful silhouette.

Yes, steaming is the preferred method for removing wrinkles. If ironing, use a low heat setting and place a pressing cloth between the iron and fabric. This gentle approach keeps your gown looking pristine for every occasion.

Our dresses pair beautifully with both simple and embellished hijab styles. For satin gowns, consider a matching satin or chiffon hijab; for the Velvet Abaya, a textured or embellished hijab adds dimension. The key is coordinating colours and balancing simplicity with elegance.

Our dresses are perfect for weddings, Eid celebrations, formal galas, milestone birthdays, charity events, proms, and any special occasion. Each gown is designed to make you feel confident and beautiful.

Absolutely! Our dresses serve as an elegant canvas for accessories. Pair your gown with statement jewellery, an embellished clutch, elegant heels, and a coordinating hijab to create your perfect look for any special occasion.

About Mystic Modesty

Mystic Modesty was founded on the belief that modest fashion should be both elegant and accessible. We design dresses that celebrate femininity, sophistication, and personal style — proving that modest gowns can be just as glamorous as any red-carpet look.

Our dresses are thoughtfully designed in our Amsterdam atelier. We work with skilled artisans to ensure every gown meets our high standards for quality, fit, and elegant design.

We're committed to thoughtful production practices. By maintaining a curated selection of four core styles, we minimise waste and focus on quality over quantity, ensuring every dress is crafted to last for years of special occasions.